![]() The tasting dinner included roundtrip transportation on the ABRV, which just so happens to be the same bus the University of Kentucky men's basketball team uses. They even have a luxury "ABRV," a coach bus that travels around the country to major racing events including the Kentucky Derby, Preakness, and Belmont Stakes. ABR is a platform designed to increase awareness of North America's best thoroughbred racing events. Definitely would not recommend.Last week I went to an exclusive tasting dinner organized by America's Best Racing (ABR). We felt that the waiter and hostess really could not be bothered with us. A good waiter would have told they customers up front the items they were out of on the menu verses letting us decide and then telling us. ![]() At that pint between the attitude of the hostess and server, and being out of out first choice for wine and our entrees, we paid for our drinks and left. We then decided on what we wanted for dinner and were told they were out of our first two choices. The waiter acted like we were weird or stupid when we asked if they served Screwdrivers. We when ordered the other Chardonnay and a Screwdriver. When I ordered the cheaper of the two Chardonnay's on the menu we were told they were out. We were surprised that they had no domestic beers or Jack Daniels but that was our fault for not researching. He had an edge and appeared to not want to be bothered with customers. The waiter was no better than the hostess. She went to seat us at a table and we asked if we could have the booth in the corner and she gave a flip answer that we could but would have to wait until it was cleaned. When we entered the front door the hostess barely spoke and gave off an attitude like we were bothering her. Visited Horse Thief Hollow last week and was gravely disappointed. A manager who speaks with every customer, assesses their satisfaction and demands that the front and back of house perform to their best. This restaurant is in desperate need of a manager who understands the business and demands the best from staff at all times. The beer is middle of the road, the food is underwhelming and the staff needs better training and oversight. It's been a frustrating experience each time we've visited Horse Thief Hollow. No one appears to be vested in customer satisfaction or in the success of the restaurant. There are a bunch of kids working here but without the demanding guidance that a real professional restaurant manager can bring. There isn't much that they are able to do correctly. This has happened to me plenty of times in other restaurants, but the wait staff has given me a heads up as soon as I sat down. It had closed just around the time that we first showed up. After they arrived and we tried to order, our waitress let us know that the kitchen was closed except for apps. We arrived before our daughter and boyfriend and had a beer while waiting. Waitress brought us beers and then our food, and then retired to the bar area to chew the fat with her fellow wait staff and back of house pals until I walked over in order to get her attention. We were seated at a table and no one stopped to say hello, let alone take an order until I asked for a manager to visit. johnnybench over the course of the last nine months or so. I've been to Horse Thief Hollow three times w/ Mrs.
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